Privacy Policy We are committed to protecting your privacy

Data Protection GDPR May 2018

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the EU Privacy and Communications Directive).

This includes information submitted voluntarily by you through a form or gathered automatically as you visit this website. You should not submit any sensitive or private information through this website except through acknowledged secure area links, such as the payment pages. Some PayPal cookies are needed to offer the online payment options and these will preload if you go to the payments page.

We cannot accept any responsibility for data submitted through insecure areas of this website. By submitting your contact details to us, we may contact you or send you marketing materials. We will give you the chance to refuse any marketing email from us in the future.

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may reduce the quality of user experience on this and other websites, or prevent them from working entirely. Some cookies used on this website are essential in order to enable you to make payments.

Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided. Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor.

All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Some cookies used on this website allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website. Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us.

Cookies used on this website are mainly for the following third party services: Google Analytics, PayPal.

By continuing to use this website without adjusting your browser’s cookie settings, you agree that we can place these cookies on your device. As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system.

We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website if you do not agree to this happening.

This privacy policy applies to this website only and does not apply to any websites that this website may link to.

If you have any questions/comments about privacy, you should contact us.

Your Data You have the right to "be forgotten"

The data you supply ableSEO through any means is likely to be stored on our systems, either online in the cloud, on the website, or locally.

You should be aware that as a customer of ableSEO or someone who has submitted data to us, you have the right for this data to be deleted (being called the right to be forgotten in some circles).

Why do we need personal and business data?

We need personal data such as customer information for contact purposes, accounting and regular administration. We also need business data for many reasons, such as login information and FTP access information, to access your website and databases to update and upgrade information on your behalf.

An example is a website upgrade: Customers might supply ableSEO with log-in details to their hosting company to enable ableSEO to carry out a backup of their website files along with database files (and even mailboxes on request, during the latest server upgrades).

So, what do you need to do?

If you no longer require the services of ableSEO now or in the future, you can ask us to delete the data we hold about you and your business, including backed up data.

If you would like ableSEO to DELETE your data:

Click here to send us a request

What happens if you email asking for deletion of your data?

You should bear in mind that if you have chosen for your data to be deleted we have 1 month to respond and delete it. Your right is not absolute, as we may have the right to retain some data in certain circumstances. If we refuse a request, we are aware we need to provide information to individuals when we do so.

What happens if you let us keep your data?

If you are a current customer, it is highly likely that you would want us to keep your information. If you are a previous customer but would still like us to keep you on our system including backups, then let us know via email.

Once you’ve told us, we will keep your data as safe as we can. It will be uploaded to a secure encrypted cloud storage area. A local copy may also be kept for backup reasons.

If, at any time in the future, you wish your data (or parts of it) to be deleted, then please let ableSEO know and this will be carried out as per our responsibilities.

What if ableSEO deletes your data but you come back as a customer?

If we delete your data and you come back to us, it’s not the end of the world. We’ll just create you as a new customer and download data as necessary.

Where personal data is included in graphics design work, such as business cards for example, ableSEO reserves the right to keep these designs in case of future re-ordering of stationary.